Thank you for choosing to be part of our community at FlowCharts.ai (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy.
1. What information do we collect?
Information you share with us. Such as your name and email address when you create an account or fill a form on our website.
Information automatically collected. We automatically collect certain information when you visit, use or navigate our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.
Information collected from other sources. We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties.
2. How do we use your information?
We use the information we collect or receive:
•To present our website and its contents to you.
•To provide you with information, services, or products that you request from us.
•To facilitate account creation and logon process.
•To send you marketing and promotional communications. You can opt-out of our marketing emails at any time.
•To send administrative information to you (such as product, service and new feature information and/or information about changes to our terms, conditions, and policies).
•To post testimonials. We post testimonials on our website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial.
•Deliver targeted advertising to you. We may use your information to develop and display content and advertising tailored to your interests and/or location and to measure its effectiveness.
•Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in competitions.
•Request Feedback. We may use your information to request feedback and to contact you about your use of our services.
•To protect our Sites. We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).
•To enforce our terms, conditions and policies.
•o respond to legal requests and prevent harm.
3. Will your information be shared with anyone?
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. How do we keep your information safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.
5. What are your privacy rights?
If you would at any time like to review or change the information in your account, you can log into your account settings and view and/or update your information.
Upon request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions and/or comply with legal requirements.